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Betting Rules
General betting conditions
You must be legally permitted to gamble in your location before using Rollino Casino. Players in Australia should check the laws that apply in their state or territory and must meet the applicable minimum age requirement. Rollino Casino may request information to confirm your age, identity, location or eligibility. You must provide information that is accurate, complete and up to date.
Each player should use only one personal account unless Rollino Casino has expressly approved another arrangement. Accounts must be opened and used by the person whose name and details are registered. You must not allow another person to access your account, place bets on your behalf or use your payment method without authorisation. You are responsible for keeping your login information confidential and for activity carried out through your account.
You must not use Rollino Casino for unlawful activity, fraud, money laundering, collusion, manipulation or any other dishonest purpose. Automated tools, bots, scripts and methods designed to interfere with the platform or gain an unfair advantage are not permitted. Suspected misuse may result in an account review, restrictions, cancellation of transactions or other action allowed under the applicable terms.
- Only place bets for yourself and with funds that you are legally entitled to use.
- Check the selected game, bet type, stake and any displayed conditions before confirming a bet.
- Do not attempt to reverse, alter or cancel a confirmed bet unless the relevant game rules expressly allow it.
- Keep your account details secure and notify Rollino Casino if you believe your account has been accessed without permission.
- Read any promotional terms separately before relying on an offer or promotional balance.
Placing and confirming bets
A bet is generally treated as placed when you select the relevant option, enter your stake and confirm the transaction through the platform. Before confirmation, review the information displayed on screen carefully. This may include the game, selection, stake, potential return, applicable contribution, wagering condition or other relevant details. The information shown for a particular game or market forms part of the conditions that apply to that bet.
A bet should not be considered accepted until it has been recorded by the platform and a confirmation or equivalent account record is displayed. A transaction may be declined, interrupted or remain pending because of technical issues, account restrictions, insufficient funds, verification requirements, market changes or other circumstances. If your account balance or bet history does not show the expected result, do not assume that the bet was accepted. Check the account record and contact support through the available website channels if further clarification is required.
You are responsible for checking your available balance and transaction history. Stakes are normally deducted from the account balance when a bet is accepted. Bets placed with a promotional balance may be subject to additional conditions, including eligibility rules, stake restrictions, game exclusions or wagering requirements. Those conditions will be provided with the relevant promotion and may differ from the general betting rules.
Technical interruptions and errors
If a technical error, pricing error, display error, communication failure or other obvious mistake affects a bet, Rollino Casino may review the transaction and take reasonable corrective action under the applicable terms. This may include voiding an affected bet, correcting an account entry or restricting access while the matter is investigated. Where possible, players will be informed of material action affecting their account or transaction.
You must not knowingly take advantage of an obvious error or platform malfunction. If you notice an incorrect balance, duplicate credit, unusual result or other apparent problem, stop using the affected feature and report it through the available support channel. Continuing to use funds or benefits that you know, or reasonably should know, were credited in error may result in the transaction being reviewed.
Games, results and settlement
Each casino game or betting product may have its own rules. These rules may explain how the game operates, how outcomes are generated, which bets are available, how winnings are calculated and when a round is complete. You should read the information provided on the relevant game page before placing a bet. If game-specific rules conflict with a general statement, the game-specific rules will normally apply to that game, subject to the governing terms and applicable law.
Game outcomes are determined by the systems, records or authorised result sources used for the relevant product. Results recorded in the platform are used to settle bets. You should not rely on an interrupted screen, local device display or unofficial third-party information when determining whether a bet has won. A result may remain pending while the platform completes the necessary checks or receives the information required for settlement.
Winnings are credited according to the applicable game rules and account conditions. The displayed return is not a guarantee that funds can be withdrawn immediately. Account verification, payment checks, responsible gambling controls, legal requirements and other standard reviews may apply before a withdrawal is processed. Rollino Casino may also correct a settlement if a clear error has occurred, provided this is handled in accordance with the applicable terms.
- Select the game or betting product you wish to use.
- Review the available options, stake and displayed rules.
- Confirm the bet only after checking that the details are correct.
- Wait for the platform to record the transaction and outcome.
- Review your account history and report any apparent discrepancy promptly.
Payments, account reviews and disputes
Payments must be made using a method held in your own name or otherwise approved for use with your account. Rollino Casino may limit, refuse or suspend a payment method where ownership cannot be confirmed, the transaction appears unusual or additional information is required. You may be asked to complete identity or payment verification before deposits, withdrawals or continued account use.
You should keep records of deposits, withdrawals, bets and account communications. If you believe a bet has been recorded incorrectly, a result has been settled incorrectly or an account transaction is missing, raise the issue through the support option available on the website. Include enough information to identify the transaction, such as the relevant date, game and account record, but do not send passwords or sensitive information through an unsecured channel.
Complaints and disputes will be reviewed using the platform records and information provided by the player. The review may include account activity, game logs, transaction records, technical information and applicable game rules. You should cooperate with reasonable requests for clarification or documentation. Nothing in these Betting Rules removes any rights or protections that apply to you under Australian law.
Responsible gambling
Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Set a budget before you play and never bet more than you can afford to lose. Do not chase losses, borrow money to gamble or play when you are upset, tired or under the influence of alcohol or other substances. Taking regular breaks can help you remain in control.
- Use available deposit, spending, loss or session controls where offered.
- Consider taking a break or closing your account if gambling is no longer enjoyable.
- Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
- If you are concerned about your gambling, stop playing and use the responsible gambling information available through the website.
- Parents and account holders should keep devices, passwords and payment methods secure.
These rules are intended as general information and do not replace the full website terms, privacy information, responsible gambling policy or the specific rules displayed for an individual game. Rollino Casino may update its rules from time to time. The current version published on the website applies to future use, while transactions already completed will be considered under the conditions applicable when they were placed, subject to corrections required by law or an obvious error.