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Rollino Casino Terms & Conditions
1. General terms and acceptance
These Terms & Conditions form an agreement between you and the operator of Rollino Casino. They apply to your access to and use of the website, your player account, available casino games, payment functions, promotions and related services. Additional terms may apply to specific games, offers, competitions or features. If an additional rule conflicts with these Terms & Conditions, the specific rule will apply only to the relevant service or offer.
You must read these terms before using the website. If you do not agree with any part of them, you must not register an account, deposit money, participate in games or otherwise use the services. The operator may update these terms from time to time where permitted by law. Changes may be published on the website, and your continued use after an update may be treated as acceptance of the revised terms. You should review this page regularly.
Eligibility and lawful use
You may use Rollino Casino only if you are legally permitted to do so in the place where you live and access the website. You are responsible for checking the gambling laws that apply to you. You must meet the applicable minimum age requirement and must not use the website if online gambling is prohibited in your location. The operator may restrict, suspend or refuse access where it considers that use may breach applicable law, regulatory requirements or these terms.
- You must provide accurate, current and complete information when registering or using the website.
- You must keep your account information updated when circumstances change.
- You must use the website only for personal, lawful and recreational purposes.
- You must not use another person’s account or allow another person to use yours.
- You must not attempt to interfere with the website, games, payment systems or security controls.
- You must not use software, tools or methods intended to obtain an unfair advantage.
2. Player accounts, verification and funds
A player may generally hold only one account unless the operator expressly permits otherwise. If more than one account is created or appears to be controlled by the same person, the operator may review the accounts and take appropriate action under these terms. This may include restricting access, cancelling activity or closing accounts where permitted by law.
You are responsible for keeping your login details confidential. Any activity carried out through your account may be treated as activity authorised by you unless you promptly notify the operator that your credentials have been compromised. You should choose a strong password, avoid sharing it and log out when using a shared or public device. The operator will not ask you to disclose your password through an insecure channel.
Identity and account checks
The operator may request documents or information to verify your identity, age, address, payment method, source of funds or eligibility to use the services. This can occur before or after registration and may be required to meet legal, fraud-prevention, financial or responsible gambling obligations. Requested information must be genuine, readable and provided within any reasonable timeframe stated in the request.
Account activity, deposits or withdrawals may be delayed or restricted while verification is being completed. If information cannot be verified, is misleading or suggests unlawful activity, the operator may suspend or close the account and take any further action available under applicable law. Personal information will be handled in accordance with the Privacy Policy.
Deposits, play and withdrawals
You may deposit funds only through payment methods made available on the website and that you are authorised to use. Deposits must come from a payment account held in your name unless an alternative arrangement has been expressly approved. You must not use the website to move, disguise or process funds obtained from unlawful activity.
Funds held in your player account are intended for gaming and related services. You should not treat the account as a bank account or use it for commercial, investment or third-party payment purposes. The operator may apply transaction checks, minimum or maximum amounts, processing conditions and other requirements. These details may vary by payment method and may be displayed before a transaction is submitted.
Withdrawal requests may be subject to identity checks, payment verification, game rules, applicable promotional conditions and legal requirements. You are responsible for checking transaction details before confirming a deposit or withdrawal. If a payment is reversed, disputed or made without authorisation, the operator may investigate and recover amounts that are properly due.
3. Games, promotions and responsible gambling
Games are provided for entertainment and are subject to the rules shown on the website. Before playing, you should review the relevant game information, including how the game works, stake options, outcomes and any applicable limits. Results are determined by the game system and applicable rules. You must not attempt to manipulate a game, exploit an error or interfere with its normal operation.
If a technical error, display problem, interruption or other malfunction affects a game or transaction, the operator may review the activity and correct the error in accordance with applicable law. An outcome or transaction that was created solely because of an obvious error may be voided or adjusted. The operator may also suspend a game or feature for maintenance, security, legal or operational reasons.
Promotions and bonuses
Promotions, bonuses and rewards are subject to their own published terms. Those terms may set out eligibility requirements, participating games, time limits, wagering or playthrough conditions, maximum values, withdrawal restrictions and other conditions. You should read the complete promotion terms before accepting an offer. Unless expressly stated otherwise, only one promotion may apply to a qualifying activity.
The operator may correct, change, suspend or withdraw a promotion where permitted by law, including where an offer has been used in breach of its terms or through an error. Promotional benefits may be removed if eligibility conditions are not met. You must not create accounts, coordinate activity or use payment methods for the purpose of abusing an offer.
Responsible gambling
Gambling should be treated as entertainment, not as a way to make money or recover losses. Only gamble with money you can afford to lose, set limits before you begin and take regular breaks. Do not gamble while distressed, impaired or under pressure. Never chase losses, borrow money to gamble or increase stakes to solve financial problems.
- Use any available deposit, spending, session or loss limits.
- Consider time-outs or self-exclusion if gambling is no longer enjoyable or controlled.
- Talk to someone you trust if gambling is affecting your finances, relationships, work or wellbeing.
- Seek independent support from an appropriate Australian gambling-help service if you are concerned about your gambling.
- Do not allow another person to use your account or gamble on your behalf.
4. Suspension, liability and general legal information
The operator may suspend, limit or close an account where it reasonably considers this necessary for security, verification, responsible gambling, legal compliance, fraud prevention, breach of these terms or the proper operation of the website. Where appropriate, you may be informed of the reason, subject to legal, security or investigative restrictions.
If an account is closed, the operator will deal with any remaining balance in accordance with applicable law, these terms, verification requirements and the circumstances of the closure. Amounts connected with fraud, unlawful conduct, chargebacks, technical abuse or a breach of these terms may be withheld or reviewed where legally permitted. You remain responsible for obligations that arose before closure.
The website and its features may not always be available. Access may be interrupted because of maintenance, updates, connectivity issues, events outside reasonable control or other operational reasons. To the extent permitted by law, the operator does not guarantee uninterrupted access, that every feature will be available at all times, or that the website will be free from errors or harmful content.
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian consumer law or another applicable law. Subject to those rights, you use the website at your own risk and are responsible for checking that your device, connection and software are suitable for access.
Complaints and governing law
If you have a question, concern or complaint about the website, an account, a payment, a game or a promotion, use the support channel made available on the website. Provide enough information for the matter to be reviewed, while avoiding unnecessary disclosure of sensitive information. The operator may ask for further details or verification before discussing account-specific matters.
These Terms & Conditions are intended to operate subject to the laws and legal requirements that apply to the relevant service and player. Any dispute should first be raised through the available support process. If it cannot be resolved, it may be dealt with through any applicable external complaint, dispute-resolution or legal process.
If any part of these terms is found to be invalid or unenforceable, that part will be read down or removed to the extent required, and the remaining provisions will continue to apply. These terms, together with any incorporated policies and specific game or promotion rules, represent the terms governing your use of Rollino Casino.